Frequently Asked Questions
Everything you need to know about shopping with Heracles Wellness.
How do I determine the right size for my athletic wear?
We provide a comprehensive size guide on every product page. Since our fabrics are designed for high-compression and performance, we recommend measuring your bust, waist, and hips to ensure the perfect fit. If you are between sizes, we suggest sizing up for comfort.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. To maintain hygiene standards, intimate apparel and certain wellness accessories must be in their original sealed packaging to be eligible for a refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days. You will receive a tracking number via email as soon as your order ships.
What payment methods do you accept?
Heracles Wellness accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Klarna and Afterpay.
Are your fabrics sustainably sourced?
Yes, we are committed to ethical manufacturing. Many of our collections utilize recycled nylon and organic cotton blends. We partner with suppliers who prioritize water conservation and fair labor practices to ensure our high-performance gear is planet-friendly.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team. After this window, the order will be processed and you may initiate a return once it arrives.